[Update] 6 Septembre
Message #1 le 2012-9-6 @ 6:58:20 par tockson:
02:39, 6 September 2012 (UTC)
Account Security
Hackers have lists of email addresses and passwords stolen from other games and web sites, and collected through spyware, and are systematically testing Guild Wars 2 looking for matching accounts. To protect yourself, use a strong, unique password for Guild Wars 2 that you've never used anywhere else!
Customer Support
Our customer support team is prioritizing hacked accounts and other blocking login issues over other types of support requests.
Hacked accounts - If you submit a support ticket for a hacked account, ensure it is properly prioritized by following these instructions. We're resolving prioritized hacked account tickets within 72 hours. If you have an older hacked account ticket that has not been resolved, it may not be properly prioritized, or the ticket may not contain enough information for us to address it quickly. Please update your existing ticket, clearly state that this is a hacked account ticket, and provide as much information as possible, including your account email address, your account display name or character names, and your 25-digit Guild Wars 2 serial code.
Email authentication - We will soon provide a secure method on our web site for customers who are having trouble with email authentication to disable it for their accounts. We ask that you use this new self-help system, and only submit a support ticket if that doesn't work for you.
Password resets - We will soon provide a secure method on our web site for customers who have lost their passwords or whose passwords aren't working to reset their passwords. We ask that you use this new self-help system, and only submit a support ticket if that doesn't work for you.
Support forums - The official support forums are now online, and we have a new forum for players helping other players.
Trading Post
The Trading Post is now available to all players. Items and gold deliveries that have been delayed should arrive soon. Please check your "pick up" tab.
Parties & Guilds
We're working on capacity constraints causing issues with parties and guild functionality, including symptoms such as party members not appearing on the map, parties not staying together as they travel between maps or into dungeons, and guild manipulation not working. We deployed fixes in last night's update and will deploy additional fixes in tonight's update.
Note that guild upgrades and guild influence are world-specific. If you move your account to a new world, you'll see the upgrades and influence that your guild has on that new world, not the upgrades and influence you previously saw on the old world.
PvP Tournament rewards
We're still working on the issue with missing PvP tournament rewards.
[size=medium]
World v. World event rewards
Event rewards for Dolyak caravan escort events in World v. World will be disabled until further notice[/size].
Storyline steps
In tonight's software update we will fix issues with the storyline steps "Fury of the Dead", "Grisly Shipment", and "In The Ruins".
Downed mode camera
In tonight's software update we will improve the downed mode camera to maintain a more consistent distance taking race into account.
Reporting exploits
If you discover an emergency game-breaking or economy-breaking bug, do not exploit it, but please notify us immediately at this email address: exploits (at) arena (dot) net. You may also use this email address to report suspected security vulnerabilities. Thank you to everyone who has sent reports. However, note that we cannot respond individually to emails to this address.
Worlds & Overflow
We're increasing world capacity as necessary to handle all the new players coming into the game.
During this initial surge of high concurrency, and especially while most characters are low-level and thus playing in the same starting areas, it's common for players to be directed to overflow servers. To play with a friend on a different overflow server, form a party together, then right-click on the friend's portrait in the party list and click "join". We expect the use of overflow servers to naturally subside as players spread out more through the world.
Next software updates
We'll perform a significant update tonight at midnight Seattle time, during which the game will be unavailable for approximately one hour.
We'll perform maintenance on the Guild Wars 2 wiki tomorrow night, during which time the wiki will be unavailable for approximately one hour.
Account Security
Hackers have lists of email addresses and passwords stolen from other games and web sites, and collected through spyware, and are systematically testing Guild Wars 2 looking for matching accounts. To protect yourself, use a strong, unique password for Guild Wars 2 that you've never used anywhere else!
Customer Support
Our customer support team is prioritizing hacked accounts and other blocking login issues over other types of support requests.
Hacked accounts - If you submit a support ticket for a hacked account, ensure it is properly prioritized by following these instructions. We're resolving prioritized hacked account tickets within 72 hours. If you have an older hacked account ticket that has not been resolved, it may not be properly prioritized, or the ticket may not contain enough information for us to address it quickly. Please update your existing ticket, clearly state that this is a hacked account ticket, and provide as much information as possible, including your account email address, your account display name or character names, and your 25-digit Guild Wars 2 serial code.
Email authentication - We will soon provide a secure method on our web site for customers who are having trouble with email authentication to disable it for their accounts. We ask that you use this new self-help system, and only submit a support ticket if that doesn't work for you.
Password resets - We will soon provide a secure method on our web site for customers who have lost their passwords or whose passwords aren't working to reset their passwords. We ask that you use this new self-help system, and only submit a support ticket if that doesn't work for you.
Support forums - The official support forums are now online, and we have a new forum for players helping other players.
Trading Post
The Trading Post is now available to all players. Items and gold deliveries that have been delayed should arrive soon. Please check your "pick up" tab.
Parties & Guilds
We're working on capacity constraints causing issues with parties and guild functionality, including symptoms such as party members not appearing on the map, parties not staying together as they travel between maps or into dungeons, and guild manipulation not working. We deployed fixes in last night's update and will deploy additional fixes in tonight's update.
Note that guild upgrades and guild influence are world-specific. If you move your account to a new world, you'll see the upgrades and influence that your guild has on that new world, not the upgrades and influence you previously saw on the old world.
PvP Tournament rewards
We're still working on the issue with missing PvP tournament rewards.
[size=medium]
World v. World event rewards
Event rewards for Dolyak caravan escort events in World v. World will be disabled until further notice[/size].
Storyline steps
In tonight's software update we will fix issues with the storyline steps "Fury of the Dead", "Grisly Shipment", and "In The Ruins".
Downed mode camera
In tonight's software update we will improve the downed mode camera to maintain a more consistent distance taking race into account.
Reporting exploits
If you discover an emergency game-breaking or economy-breaking bug, do not exploit it, but please notify us immediately at this email address: exploits (at) arena (dot) net. You may also use this email address to report suspected security vulnerabilities. Thank you to everyone who has sent reports. However, note that we cannot respond individually to emails to this address.
Worlds & Overflow
We're increasing world capacity as necessary to handle all the new players coming into the game.
During this initial surge of high concurrency, and especially while most characters are low-level and thus playing in the same starting areas, it's common for players to be directed to overflow servers. To play with a friend on a different overflow server, form a party together, then right-click on the friend's portrait in the party list and click "join". We expect the use of overflow servers to naturally subside as players spread out more through the world.
Next software updates
We'll perform a significant update tonight at midnight Seattle time, during which the game will be unavailable for approximately one hour.
We'll perform maintenance on the Guild Wars 2 wiki tomorrow night, during which time the wiki will be unavailable for approximately one hour.
Message #2 le 2012-9-6 @ 8:33:21 par Phrencys:
Les queues vont peut-être baisser de 5min grâce à ça. Plus que 3h55m à attendre.
Message #3 le 2012-9-6 @ 10:19:02 par Cerbere:
Si on gagne 5min ces 5min faut voir sa de la bonne façon :)
Message #4 le 2012-9-6 @ 10:30:32 par Mordred:
J'ai joué un peu hier soir un coup mon ordi remise sur pied. Comme j'avais pas assez de temps pour le RvR quand j'ai vu cette update j'ai voulu tester les queues times pour les différents realms, moyenne d'attente entre 21h30 et 22h30 était de 7 a 10 minutes. En esperant que ca continue comme ca.
Message #5 le 2012-9-6 @ 10:34:18 par Rendolphe:
Hier au Reset server on était une bonne gang de Armata devant les portal à Lion Arch et on a pratiquement tous rentré.
Si sa commence a bien rentré on va savoir qui sont entrain de cacher en PvE Mouhaahaahahhha !!! Et je suis sur qui en a.
On vous check
(-(-(-_-)-)-)
Si sa commence a bien rentré on va savoir qui sont entrain de cacher en PvE Mouhaahaahahhha !!! Et je suis sur qui en a.
On vous check
(-(-(-_-)-)-)
Message #6 le 2012-9-6 @ 13:56:25 par Phrencys:
J'fais du PvE tous les soirs de 20h à 23h et j'reste dans la queue tout le temps. Desfois ça pop pas pentoute, desfois ça pop à 22h30-23h quand j'm'en va me coucher.
J'étais dans Kessex hier et j'ai queué à 20h dès que j'suis sorti de l'overflow, et j'ai pris la peine de rester dans Kessex pour être certain de pas me ramasser dans un overflow et bugger la queue.
Elle a jamais poppé.
FML.
Edit: J'suis toujours sur TS. Si ya un reset, passez un message global svp. :)
J'étais dans Kessex hier et j'ai queué à 20h dès que j'suis sorti de l'overflow, et j'ai pris la peine de rester dans Kessex pour être certain de pas me ramasser dans un overflow et bugger la queue.
Elle a jamais poppé.
FML.
Edit: J'suis toujours sur TS. Si ya un reset, passez un message global svp. :)
Message #7 le 2012-9-6 @ 13:58:06 par tockson:
yes, les queue peuvent etre mega longue ce soir...espérons que ce soir jvais pouvoir WvWvW=)
Message #8 le 2012-9-6 @ 14:03:07 par Rendolphe:
Les resets c'est toujours à 7 h PM et Meldor à fait un message général hier (TS) indiquant la couleur qu'on va queuer.
Pour avoir de très grande chance de faire du WvW, tu rentre à Lion Arch au maximum 18 h 50 et t'attends devant le portal.
J'ai hate de voir si sa va aussi bien rentrer au reset devant les portal ce soir.
Pour avoir de très grande chance de faire du WvW, tu rentre à Lion Arch au maximum 18 h 50 et t'attends devant le portal.
J'ai hate de voir si sa va aussi bien rentrer au reset devant les portal ce soir.
Message #9 le 2012-9-6 @ 16:33:21 par Zurn:
Rendolphe wrote: Hier au Reset server on était une bonne gang de Armata devant les portal à Lion Arch et on a pratiquement tous rentré.
Si sa commence a bien rentré on va savoir qui sont entrain de cacher en PvE Mouhaahaahahhha !!! Et je suis sur qui en a.
On vous check
(-(-(-_-)-)-)
jme log a 20h+ jai 2 enfants a coucher et des tache a faire avant alors jai tjrs une queue de 2h30 ca pop quand jlog out pour quitter pour mon lit :/
ps: spammer f dans porte ca marche encore? parce que moi jme queue pis jvais lvler en pve... jai pas abuser des yak :D
Message #10 le 2012-9-6 @ 16:52:15 par Rendolphe:
Tu spam la porte en processus de reset, car le WvW n'est pas encore up. Lorsqu'ils deviennent dispo, tu es dans le premier a clicker dessus. Instant enter.
Message #11 le 2012-9-6 @ 18:49:39 par Zurn:
ca j'avais compris :D mais si tu peu pas te logger a 18h50 t dans marde? :D
mais ma vrai question est-ce que spammer dans la porte a 20h ca va entrer plus vite que me queuer et ensuite aller quester...utiliser des waypoints et dun overflow a lautre?
mais ma vrai question est-ce que spammer dans la porte a 20h ca va entrer plus vite que me queuer et ensuite aller quester...utiliser des waypoints et dun overflow a lautre?
Message #12 le 2012-9-7 @ 1:15:56 par Rendolphe:
Après le reset je connais pas vraiment de truc. Tu as genre maximum 8 seconde pour rentrer instant dans le borderland devant le portal.
Sa rentre plus vite que des freeroll sur Pokerstar XD.
Sa rentre plus vite que des freeroll sur Pokerstar XD.